Frequently Asked Questions (FAQ)

At this time, we only ship within the United States (including the contiguous U.S., Alaska, and Hawaii). We do not offer international shipping or shipping to U.S. territories outside of these areas.

Because our items are uniquely printed on demand, the total estimated delivery time is 2-7 business days. This includes:

• Processing & Production Time: 1-2 business days (Monday - Friday, excluding major U.S. holidays).
• Transit Time: 2-5 business days. Please note that delivery times are estimates. Weather delays, carrier issues, or peak holiday seasons may occasionally extend these timeframes.

Shipping charges for your order will be automatically calculated and displayed at checkout.

Once your order has been processed and handed over to the carrier, you will receive a Shipping Confirmation email containing your tracking number(s). Tracking information usually updates within 24 hours.

We partner with specialized print facilities to bring you the highest quality products. Because of this, items in the same order may occasionally be fulfilled from different locations and arrive in separate packages on different days. Don't worry—you will receive tracking information for every package shipped!

If you realize you have made an error, please contact us within 24 hours. If the order has already entered the production or shipping phase, we cannot change the address or offer a refund for packages delivered to the wrong location due to customer error.

If your package has not arrived within 10 days of placing your order, please contact our support team immediately so we can investigate the issue with the carrier.

If you have any questions or need support regarding a delayed package, we are here to help!
Email: support@inkable.co (Click to email us)
Business Hours: Monday - Saturday, 9 AM - 8 PM EST Please remember to include your
Order Number in your email so we can assist you as quickly as possible.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition that you received it.
• Unworn or unused.
• With tags and in its original packaging.
• Accompanied by the receipt or proof of purchase.

To start a return, please contact us at support@inkable.co
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
(Please note: Items sent back to us without first requesting a return will not be accepted).

All approved returns will need to be sent to the following address:
2251 Sylvan Rd #100, East Point, GA 30344

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. This allows us to evaluate the issue and make it right as quickly as possible.

Yes, certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants).
• Custom products (such as special orders or personalized items).
• Personal care goods (such as beauty products).
• Hazardous materials, flammable liquids, or gases.
• Gift cards.
  Please get in touch if you have questions or concerns about your specific item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we approved your return and you still haven't received your money, please contact us at support@inkable.co.